Study Cases

90% Faster Replies: How Customer Support Automation Transformed ElectroPlus

Introduction In today’s competitive business world, customer expectations are higher than ever. They demand fast, accurate, and friendly support—no matter the time of day. ElectroPlus, a growing electronics retailer, faced a challenge: their support teams were overwhelmed by repetitive requests, slow ticket processing, and occasional manual errors. That’s when we stepped in with a powerful […]